Website Privacy Policy

We respect and protect the privacy of users who give us their personal information. This privacy policy tells you how we collect and use information.

The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained.

Personal Information

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

We will use this information to contact you in response to your enquiry, or to send you information that you requested or we think may be useful or of interest to you.

Please do not give us other personal or sensitive information.

We do not store your payment details and rely on the Melbourne office of the UK firm Pin Payments to perform these services.

We will not supply or sell your personal information to anyone without your permission.

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or to change it.

How we protect your Personal Information

Our website is hosted in Australia and is subject to Australian laws concerning your privacy.

We train our volunteers about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to volunteers who need it to contact you.

Cookies & Website analytics

Cookies are an industry standard and most major web sites use them to remember your preferences. We may use cookies.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses services which transmit website traffic data to servers in Australia and the United States. These services do not identify individual users or associate your IP address with any other data held by the servers. We use reports provided by these services to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by these services.

We use interfaces with social media sites such as Facebook, Twitter, Instagram and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.